Management Tip: How and Why

When coaching your employees on performance, it isn’t enough to simply tell them how you want them to do something. You need to explain why you want them to do something.

People are more likely to follow directions and stick to processes when they understand why those directions and/or processes exist. We need those connections – how and why – to develop understanding. Once the understanding is established, we are more likely to do as we are supposed to and will also be less likely to fall back into repeating the specific performance issue(s) that started the coaching process.

So, remember… Rather than simply saying, “Do it this way…”, it is better to say “Do it this way… because…”