Management Retreat

HR Balance LLC is conducting it's first destination retreat.  At the Swinomish Casino and Lodge in Anacortes, Washington, this Management Retreat is designed for managers and supervisors working in Native Country - whether Native or non-Native. 

Whether you are new to the job or have been on the job for years, being a Manager/Supervisor takes a unique set of skills to manage people.  This is especially true in Indian Country, where you are often dealing with clashing cultures, family members, and continually changing circumstances.

This two-day retreat covers three major management/supervisory areas:  Assertiveness Communication, Conflict Resolution, and Dealing with Difficult Employees. 

For more details on this valuable retreat, visit the website.  It is loaded with information to show why you should be reserving your space at this event today!

 

And if you're looking to stay at the venue location, the Swinomish Casino and Lodge provides the perfect, relaxing getaway.  So, now is your chance to book a room.  Don’t hesitate to book your room today.  We have a limited number of rooms available for the special $89 per night price.  Please review the registration packet on our website for details on how you can book your room at the special, discounted price.

It's All About Control

It really is all about control.  People either have control or they give their control up to other people.  I have found this to be incredibly obvious in the workplace.

I have seen people arrive for work in perfectly good moods - bright and cheerful - and within 10-20 minutes, their moods have soured simply because of an exchange they have had with a co-worker or client/customer.  Quite simply, this is allowing someone to take control of you.

Remember folks, we cannot control anything but ourselves.  We can control what we do, what we say, and how we behave, but we cannot control other people nor can they control us.  However, this basic rule changes for some when they allow a negative experience dictate how they will behave for period of time.  This is not only giving up your control, but it is giving up your power.  Do you really want to give up your power?

If you feel yourself growing grumpy or snarky because of a negative experience, simply take a deep breath and exhale slowly.  If need be, count to 10... or 20.  Maybe even 30.  Then remember no one controls you but you.  If someone is having a bad day - that is their problem.  What will set you apart from them, what will make you shine brighter, is not allowing that bad day to infect you.  Move on, maintain, and refocus... And you'll go far.

Conflict Resolution Workshop...

For more information on our upcoming workshop on Conflict Resolution, simply go to our workshops website at http://www.hrbalance.com/workshops.htm.

Conflict Resolution for Native Women and Women Working in the Native Community

Kay Knott and Jack McCallum are presenting another workshop, on March 24, specifically geared toward Native Women and women working in the Native communities.  This workshop is on conflict resolutions skills - addressing not only the difficult task of resolving conflicts but also how gender and culture influence our ability to problem solve and move forward.

Details of the workshop include:
Cost:  $150
Date:  March 24, 2011
Time:  9 a.m. to 4 p.m.
Location:  17456 Pioneer Parkway - LaConner, Washington

It still isn't too late to register for the workshop.  To find out more details, simply head to the page specifically dedicated to this workshop:  http://www.hrbalance.com/conflictresolution.htm.

We hope to see you there!

Conflict Resolution

Conflict is a fact of life.  Whether we like it or not, we deal with conflict on a daily basis.  Some of us are very good at dealing with conflict, while some of us aren't as good with conflict.  Here are a few tips in helping move past the emotional obstacles evoked by conflict and into the resolution phase.

• State the conflict:  Often times the toughest part of experiencing conflict is simply getting it out into the open.  By simply stating out loud what your conflict is, it can get you past the emotional aspects and may actually clear up misperceptions to move you into resolution.
• State why it is a conflict:  So you have a conflict... Now why is it a conflict?  Simply saying "I have a problem with you turning in this report two days late" is not enough.  You need to go one step further by letting the individual you have a conflict with know why it's a problem.  "I have a problem with you turning in this report two days late because it puts me even further behind.  The team's deadline is very strict, and I don't have much time to do my part."
• State your solution:  You have a conflict... We now know it.  But what do you propose as a solution?  If you don't have a solution, let the other person know you don't have any recommendations on how to resolve the problem and then open yourself up for discussion.
• State why you believe it is the solution:  If you do have a solution, make sure to let the other person know why you believe it will resolve the problem.  "If you let me know your progress on reports at least 24 hours prior to the deadline, I can move forward with my end and make sure I have what I need to get done ready.  That way, we don't put the team further behind."
• Be open for feedback:  Your recommendation may not be a solution.  It may not work for the individual you have a conflict with, or you may not have known about a potential obstacle your solution will experience.  Therefore, it is important to stay open to feedback and be flexible enough to adjust your solution to fit the needs of everyone involved.

By following these simple steps, it will make your conflict issues easier to resolve and enhance the positive working relationships you have at the office.

Seminar - Workplace Conflict | Bellingham HR Consultant

Controlling Conflict in the Workplace

Discover how to transform conflict into positive energy and lead your team to success. You'll learn how to handle disagreement and complaints, avoid damaging conflict, and prevent harassment issues.
F8539
Cost: $99
Start Date: November 5, 2010
Time: 8:30 AM to 12:30 PM
Location: WCC - Foundation Building 105.
 
For information on registering, simply go to http://www.whatcomcommunityedu.com/ for details.